Club Plug Insurance
Within 30 days if your item is or has become defective and you have purchased our Club Plug Insurance we will either replace it, repair it refund you the total amount. See our Refund and Returns Policy for more details
Shipping
How long will it take to receive my order?
How long will it take to receive my order?
We aim to your process order within 1 business day.
Orders placed on weekends or public holidays will be processed the next business day.
Item dispatch will follow the next business day of order confirmation.
Standard shipping usually takes 1-3 business days depending on your location.
After your order has shipped, we will provide a tracking number via email so you can follow your package's journey.
Please note that tracking information may take up to 24 hours to update.
Once your order has been shipped, you will receive a confirmation email.
PLEASE NOTE: Couriers do not operate on weekends
For more information please see our shipping policy
How much does shipping cost?
How much does shipping cost?
Shipping Rates:
Auckland Urban Area: $5.99
North Island Non Rural: $13.99
North Island Rural: $19.99
South Island Non Rural: $24.99
South Island Rural: $29.99
Free shipping is available for all orders over $250
Club Conditon Guide
How do we assess the condition of our clubs?
How do we assess the condition of our clubs?
At The Club Plug, we aim to provide quality golf clubs and a quality purchase experience. To ensure this outcome, we created this rating system to be as transparent as possible. Buy with confidence in knowing that what you buy is what you get.
5 - Like New: In near perfect condition, showing little to no signs of use.
4 - Great: In great condition with minimal signs of use. Minor scratches or wear.
3 - Good: moderate signs of use, noticeable scratches and cosmetic wear.
2 - Fair: Significant cosmetic wear such as deep scratches and dents.
1 - Poor: Heavily worn and may require repairs or replacement.
